Delivery and carriage costs

The carriage costs vary according to the delivery zone and the related transportation costs. Please read the following information to have a better understanding of how the carriage costs are applied.

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Content

1. Delivery and carriage for mainland France.
2. Carriage costs for other zones.
3. Different forwarding agents.
4. Delivery times.
5. General rates for carriage costs.

1 - Delivery and carriage for mainland France

La Naucelloise invoices the carriage costs according to the weight of your order.
Attention : the risks related to transportation are covered subject to the buyer checking the products on arrival and, if required, filing reservations against the forwarding agent within 48 hours, even in case of a shipment on a free delivery basis.

La Naucelloise undertakes to hand the products ordered over to the forwarding agent no later than 72 working hours from acceptance of an order, unless otherwise specified in the order confirmation.

2 - Carriage costs for other zones.

We propose shipping your order to any country of your choice. The delivery rate varies according to the delivery zone and the weight and volume of the parcel.

Due to international carriage costs, we cannot bear the carriage expenses. We invoice the carriage costs at cost price. We do point out, however, that we have negotiated special rates.

Attention : the risks related to transportation are covered subject to the buyer checking the products on arrival and having filed reservations with the forwarding agent within 48 hours.

3 - Different forwarding agents.

We use the services of different forwarding agents according to the delivery zones.

In mainland France, the European Union and Switzerland, we give preference to the Post Office and Colissimo Suivi services. This is a quick and reliable system. To find out more about this service, please visit the La Poste website. Real-time Internet tracking of parcels is not yet available with this service.

4 - Delivery times.

These delivery times were informed to us by our different forwarding agents. They are calculated based on working days : Monday to Friday - except for public holidays

Delivery zone	Colissimo Suivi
France	48 to 72 hours
European Union	6 to 8 days
Europe out of European Union	8 to 10 days
North America (except Alaska)	8 to 10 days
Asia – Africa – Overseas departments and territories	8 to 10 days
South America - Oceania	8 to 10 days

To get more information, please contact us at contact@lanaucelloise.fr

5 - General rates for carriage costs.

No charge for carriage for orders of 300 euros and more.

 

6 - Sales agreement

View our general conditions of sale to find out more >>